---
title: "SMS Terms | Caska"
description: "Terms for Caska Alerts, Caska's text messages for distributor staff: what you'll receive, how often, rates, and how to get help or stop."
url: "https://caska.ai/sms-terms/"
---
Caska Alerts

# SMS Terms

Caska Alerts are operational text messages from Caska to distributor staff who use Caska and have opted in.

Effective September 29, 2026

## Program description

Caska Alerts are short notices that link to Caska reports and account activity: daily buyer-packet interactions, weekly reports and manager summaries. They go to reps and sales managers at distributors that use Caska.

Caska Alerts are sent by Caska, LLC to employees of distributors that use Caska. They are not sent to retail buyers, and they are not marketing messages.

## How you opt in

You opt in yourself, in Caska: **Settings → Notifications**, by entering your mobile number and checking the consent box, which is unchecked by default. The full steps and the exact consent text are on the [Caska Alerts](https://caska.ai/sms/) page. Consent is not a condition of employment or of using Caska.

When you opt in, you receive one confirmation text. The same text is sent if you reply **START** after stopping:

Caska Alerts: you are subscribed to account alerts from Caska. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

## Message frequency

Message frequency varies — typically a few messages a week, tied to your route days.

## Cost

**Message and data rates may apply.** Caska does not charge you for Caska Alerts.

## How to stop

Reply **STOP** to any message to cancel. You will receive this one confirmation and no further messages:

You have been unsubscribed from Caska Alerts and will receive no further messages. Reply START to resubscribe.

You can also turn off text alerts in Caska under Settings → Notifications.

To resubscribe, reply **START**. You will receive the opt-in confirmation shown above.

## How to get help

Reply **HELP** to any message, or contact us at [support@caska.ai or caska.ai/contact](mailto:support@caska.ai). The HELP reply reads:

Caska Alerts: help with account text messages at support@caska.ai or caska.ai/contact. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel.

## Sample messages

Messages always begin with “Caska:” and include opt-out instructions. Each one links to a Caska report or account page, only on Caska’s own addresses. Bracketed parts are filled in for each message.

Caska: Buyer Packet Interactions for today are ready: https://\[yourcompany\].caska.ai/r/\[token\] Reply STOP to opt out.Caska: Your weekly buyer-packet report is ready: https://\[yourcompany\].caska.ai/r/\[token\] Reply STOP to opt out.Caska: 3 buyers on Route 12 answered their packets this week. Details: https://\[yourcompany\].caska.ai/staff Reply STOP to opt out.Caska: Your manager summary for the week of Oct 6 is ready: https://\[yourcompany\].caska.ai/r/\[token\] Reply STOP to opt out.

## Carriers

Carriers are not liable for delayed or undelivered messages. Supported on major US carriers.

## Privacy

See our [Privacy Policy](https://caska.ai/privacy/#sms). Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

## Contact

Caska, LLC, 3500 Vicksburg LN N, STE 400-205, Minneapolis, MN 55447 · [support@caska.ai or caska.ai/contact](mailto:support@caska.ai)